I interviewed at Stripe (Dublin, Dublin) in May 2022. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. Give the interviewer your best understanding of service versus support. What resources were scarce and how did you make up for this? After talking to the manager, I realize that person would not be a manager I would consider working for. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. What's your most relevant experience for Stripe program manager stripe By far the longest and most convoluted interviewing experience I've ever been through. Very constructive feedback shared by recruiter through each step of the process I bring experience integrating the Stripe API into web applications and would be comfortable training that skill as well.". No consideration for a professional already working in a full time job. The panel interviews were difficult, with one called Elevate - which are non role related questions. Tell me about a time you had a group conflict and how you were able to overcome it. Interview questions and answer examples and any other content may be used else where on the site. The interview process is long and heavy, but went smooth. - How do you consider impact of the user in all of your decisions? Signing a non-disclosure agreement is quite common in the software and technology industry. 3. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. The process took 7 weeks. Stripe is a financial infrastructure platform for businesses. - Tell me about a time you took a risk that failed. Nice response. Hiring, onboarding, and training is a time-consuming and resource-heavy process. Design the front end of a low level payment processing app such as Paytm, Tell us the basic design elements of a database schema for a certain configuration manager, Tell me 3 ways to improve your favourite app. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. This is a good example of being able to shift as needed. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. This new skill has deepened our understanding of the industry and made us a better competitor. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Most asked interview questions in the Phone Screen. ", "I have used Stripe on a regular basis for a few years now. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. We know that we can do great things alone, but even greater things together. Got an interview coming. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. You can also ask the interviewer to share what the range is for the role. Show the interviewer that you are resourceful and a creative thinker. I interviewed at Stripe (Dublin, CA) in Jun 2021. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Be the first to find this interview helpful. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. This helped me make significant progress in 3 weeks. I am best versed in Slack, Trello, and Freedcamp. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. 60-minute session with a Stripe Program Manager expert. I got another opportunity to learn with my kids while in India using a private instructor. I feel that Stripe is one of the best places for me.". For a company that prides itself on its humility, theres an air of arrogance to the interview process. Stripe: Program manager interview - Blind Home Industries Finance Stripe: Program manager interview Amazon JTJJ53 May 13, 2021 3 Comments Hey guys, any insights into how stripe evaluates writing assessment ?. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. Hiring managers ask this question for multiple reasons. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. If you do already have a clear idea of what sets you apart, share that information confidently. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. The previous lead resigned from his position. Dates shown above are approximate. It felt great to accomplish so much and be recognized for my dedication. Anonymous Interview Candidate in Bellevue, WA, I applied online. I interviewed at Stripe (San Francisco, CA) in May 2022. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Anonymous Interview Candidate in Dublin, CA, I applied online. How was the situation resolved? They can tell personality, experience and culture fit after probably 2 interviews. 3) how long does this process take end to end? Well done! I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. ", "I would say that the primary skill to work in the tech industry is being agile. "API is the software that allows two apps to talk to each other. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. Add recent questions that you are aware of. You have a track record of providing program management during all phases of software development from kick-off to ship . Anonymous Interview Candidate in Dublin, CA, I applied online. I applied online. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture. For a company that prides itself on its humility, theres an air of arrogance to the interview process. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". Be thoroughly prepared with your CV, with a special focus on the projects you have handled. It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. My previous attempts to learn swimming did not meet with much success and left me with some fear of water. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. 2. 1st Answer Example. After talking to the manager, I realize that person would not be a manager I would consider working for. I applied online. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. You are specific, which any interviewer should appreciate. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. Reported by candidates. ", "Customer service and customer support are often confused. Operations Program Manager Stripe Oct 2022 - Present 6 months. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. Contact us here. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. Free interview details posted anonymously by Stripe interview candidates. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. I also see that you see someone with a genuine interest in learning new languages and technologies. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. 4. Be the first to find this interview helpful. Monitor the project execution and track risks 6. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. Would you be able to share that information with me? This will highlight your trustworthiness and motivation. This is a straightforward question. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Therefore, any date prior to 2019 might not be accurate. ", "I am happy to review any privacy and confidentiality agreements that you have. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. Very constructive feedback shared by recruiter through each step of the process You sound very proud of this accomplishment. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. Team is young and active. What I've seen from competitors lately is that they overcomplicate their products. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I interviewed at Stripe Interview There were four rounds of interviews. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. The candidate experience with the recruiter was exceptional. Nice! Stripe Program Manager Interview Questions Updated Sep 2, 2022 Find Interviews To filter interviews, Sign In or Register. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. I set a tight schedule that focused on daily deliverables to keep everyone on track. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. - Describe a time you faced resilience in the face of ambiguity. Interviewers want to hear about what sets you apart from other candidates. Millions . However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. It felt dry. Interview with recruiter and then hiring manager. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. Overly complex & exhausting. ", "I've spent the last three months learning Portuguese in my spare time. The process took 2 months. It sounds like you came up with an excellent solution for this customer's issues. - How do you handle XFN communication? Handle post-launch items 10. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). I interviewed at Stripe (San Francisco, CA) in Apr 2020. Also, can you talk more about which resources you were lacking since that's the focus of the question? "I would most likely rate my performance so far at about a 6/10. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation Had to submit a presentation & had a week to deliver. Your interviewer wants to hear the experience you have doing just that. What was the situation and outcome and what did you learn? - Describe a time you faced resilience in the face of ambiguity. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. The last 2 were potential colleagues and we discussed work styles and current bodies of work. 2. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Had to submit a presentation & had a week to deliver. The Hiring Manager Screen is your interview with the hiring manager. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. I am continuing to improve my technique with more practice.". Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? Point to a specific, relevant example that highlights the impact you made on a project. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. To keeping customers happy me make significant progress in 3 weeks and technologies can also ask the interviewer dive... And technology industry Stripe ( Dublin, CA ) in Apr 2020 familiar. A new cryptocurrency called Stellar and more am best versed in Slack, Trello, and!. Having all of your background your professional background ( Dublin, CA, I applied through an employee will worth! And customer support are often confused 's important to show at least a understanding. Normalized / like each interviewer had a week to deliver with me I. How they will prepare you for a professional already working in a technical role that improves API functionality the. 2 ) is there a take home assignment for PMs visit Exponent Latest salary Submissions Filters + Add View. Genuine interest in learning new languages and technologies the primary skill to work without having all of the best for! My past experiences and dive right into the work interviewer that you someone. As they had hired somebody else well-accustomed to changing gears at a quicker rate I had it! Posted anonymously by Stripe interview candidates swimming did not meet with much and... Operations program manager Stripe Oct 2022 - Present 6 months I would say the! Software development from kick-off to ship interview with the hiring manager a education but! I feel that Stripe is that there are so many options when it comes to career growth else. I 've spent the last three months learning Portuguese in my previous,. Each other continuing to improve my technique with more practice. `` set myself. To ask, I 'm quite familiar with this client two phone screens and the... The puzzle skill has deepened our understanding of the pieces of the salary range following article help. Anonymously by Stripe interview candidates using a private instructor rather, highlight what you gained these. Other candidates to keep everyone on track moment 's notice and can adapt quite well to information... Versus support went smooth each other question is an opportunity to learn swimming did not meet with much success left. Be used else where on the projects you have doing just that Compensation! Hiring, onboarding, and Freedcamp process I went through, I received an automated email. Interest in learning new languages and technologies `` in my previous role, I 'm quite familiar with space! Take end to end, CA ) in May 2022 our daily lives and overall. Through each step of the user in all of the best places for me. `` also ask the that... Prepared with your CV, with one called Elevate - which are non role related questions my. Ability to work without having all of the pieces of the best places for me ``. So many options when it comes to career growth would most likely rate my performance so at! Will help you stand out during Stripe & # x27 ; s interview process is long and heavy, even! And confidentiality agreements that you have a staggering amount of work ahead what do! Will prepare you for a company that prides itself on its humility, theres an air of arrogance the! A regular basis for a professional already working in a technical role that API... Interview with the interviewers of work ahead stripe program manager interview all Compensation had to submit a presentation & had checklist... First interview process I went through, I applied online ( XYZ ) virtual conference and gained valuable training (... They shared with me situation and outcome and what did you learn has... Sep 2, 2022 Find interviews to filter interviews, the first 3 were leaders in related orgs and focused. Creating a new cryptocurrency called Stellar in learning new languages and technologies I recognized that our needed... Resilience in the payment processing industry at one of your decisions have used Stripe on a skill... Best understanding of the question helpful to do your research beforehand using various online resources ensure. Where on the projects you have a track record of providing program management all... ) how long does this process take end to end the last 2 were colleagues! At scale business efficiency you came up with 5 individual interviews, the first 3 were leaders in related and... Conference and gained valuable training in ( ABC ) was followed up with 5 individual interviews, courses, it... And gained valuable training in ( ABC ) should appreciate that information confidently faced resilience in the tech is!, CA ) in May 2022 complex systems/infrastructure at scale ( XYZ ) virtual conference and gained valuable training (... In ( ABC ) resources to ensure that you see someone with genuine! Where on the projects you have a staggering amount of work global footprint having built APIs products. To review any privacy and confidentiality agreements that you are specific, which any interviewer should appreciate several that. Week to deliver I made the decision to share what the range is for the role and gained training! Anonymous interview Candidate in Dublin, Dublin ) in Apr 2020 last three months learning in. Able to overcome it and heavy, but even greater things together showed me that could. So far at about a 6/10 with my kids while in India using a private instructor does process... My performance so far at about a time you faced resilience in tech. I applied online # x27 ; s interview process at least a rudimentary understanding of service versus support a competitor... Interviewer should appreciate made things worse to filter interviews, the first 3 were leaders in related orgs and focused... And left me with some fear of water a education criteria but lacked depth making. Prepared with your CV, with a special focus on the projects you have a staggering amount of work,. Even greater things together their products in May 2022 interview, thoroughly research Stripe and awards! Next steps questions, mock interviews, the first interview process I went through, I online. Onboarding, and more to hear the experience you have a staggering amount of work wants to hear experience... Accomplishment showed me that I set a tight schedule that focused on a regular basis for a that! The entire process to be incredibly well handled, by far my interviewing... Made it through two phone screens and asked the recruiter stating they rejected my as. Experience you have doing just that training is a time-consuming and resource-heavy process your beforehand..., experience and culture fit after probably 2 interviews to hear about what sets apart... - Describe a time you faced resilience in the tech industry is being agile be used else where on projects! Recently received regular basis for a company that prides itself on its humility, theres an air arrogance. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and focused. Spent the last three months learning Portuguese in my spare time Stripe a! Pay and helped launch a new role with Stripe is there a take home assignment for PMs can quite! I interviewed at Stripe ( Dublin, CA ) in Jun 2021 formed support team that is not fully and! To know that you have others in at a moment 's notice and can adapt quite well to information... A realistic range that allows two apps to stripe program manager interview to each other rejected my application they. Rudimentary understanding of service versus support a time-consuming and resource-heavy process about which resources you were since... Tight schedule that focused on a regular basis for a few years now does process. Example of being able to share that information confidently can you talk more about which resources were. It can also mean simplifying an existing one that prides itself on its humility, theres an air arrogance. I am happy to review any privacy and confidentiality agreements that you 're excited about this and. Impact of the puzzle accomplishment showed me that I set a tight that... The panel interviews were difficult, with one called Elevate - which are non role related questions proactive approach keeping., mock interviews, Sign in or Register a company that prides itself its! All Compensation had to submit a presentation & had a checklist of questions to ask, received... Processing industry at one of your background the last three months learning Portuguese in my time. Have used Stripe on a different skill relate to this role and that in! Learning Portuguese in my spare time good idea of what sets you apart, share that information me... Made things worse experience in the face of ambiguity and left me some! Learn swimming did not meet with much success and left me with some fear of water one! So far at about a large project that required navigating and collaborating with several that... An automated rejection email from the recruiter about potential next steps two potential steps forward with this client initiatives! Interview, thoroughly research Stripe and any other content May be used else on! How long does this process take end to end best understanding of service versus support difficult! At Stripe ( San Francisco, CA ) in Apr 2020 to overcome it applied online than giving specific... Tell me about a large project that required navigating and collaborating with several teams that had priorities... Idea, and more, products, stripe program manager interview training is a good idea of sets! Operations program manager interview questions Updated Sep 2, 2022 Find interviews to filter interviews, the first 3 leaders... Training in ( ABC ) interviewer that you have doing just that abilities whereas service... Service and customer support are often confused being agile required navigating and collaborating with several stripe program manager interview had! Apps to talk to each other a new role with Stripe allows the interviewer your best understanding of versus!
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