/Length 16938 Get In Touch webform and complete the Fix It / Report It option. You can also send us a tweet or direct message on Twitter using @Merseytravel, For journeys outside of the Merseyside region, please use traveline.info or you can call Traveline directly on 0871 200 22 33. We will charge you to replace a damaged pass. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. Arriva North West. You can renew your bus pass up to 8 weeks before it expires. It's your responsibility to renew your pass. You can also replace your lost or damaged bus pass by phoning us on 01634 333 333. There may be a 10 charge for the replacement of a pass sent to an out of date address. A copy of your passport clearly showing your photo or, Blind or partially sighted Registration Card, Letter from audiologist confirming you are profoundly or severely deaf (being at 70db or greater), 4 points or more Communicating Verbally PIP. You must call into a Merseytravel Centre. Liverpool Lime Street is currently closed to the public due to a security threat. If your Senior Pass has been stolen, report it to the police. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool You can get a free older person's bus pass if you: are a Medway resident. What to do next will depend on where you lost your item. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. If you are a registered T-FLOW user, then you can log in to your account online and select theTransactionsoption from the top of the page. << If the specific card has been registered with EasyCard Corporation under the student's name, please call the EasyCard customer hotline to report the missing card (TEL: 02-412-8880). If you lose your Railpass or it has been stolen, please complete the form below with details of what has happened. We will not charge you for a replacement pass if you have changed your name. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; If you apply online you should receive your replacement bus pass quicker. I have lost my pass/it has been stolen. Find out where your nearest Travel Centre is. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. You can find out more information online about our Local 60+ concessionary travel pass. If your bus pass is stolen, we'll arrange a replacement free of charge. Lost Property. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. Bus Service Operator Grant Survey 2021-22. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. Plan your journey with the Merseytravel Journey Planner. Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. If we approve your application, your pass will be sent in the post to the address we have on file. No trains are running from the station. We cannot accept your application if your address is outside Merseyside. Please check with your child's school before contacting us to check on the status of your application. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. We will charge you to replace a lost or stolen pass. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. Customer Services Contact Centre: Opening hours and contact numbers. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. (( Z J)h((EPEPEPEPE Q@Q@Q@Q@Q@E% RU[MW>h:R3mgkEy9;}F. Before you visit a community hub, check the expiry date of your pass to make sure youre not using an expired pass. We will not charge you for a replacement pass if you have changed your name. Best . You may be asked to confirm your National Insurance number or other personal details. You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. good quality. If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 and scroll down for more details. Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . Make a note of the expiry date of your current bus pass so you know when to renew it. I would like to make a complaint. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. You will need to complete the relevant surrender form that is available to download online via the above link. With events and council news about services like bins, libraries, and the environment. If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. Please make sure that you provide details of your old address, your full name and date of birth.. Please allow 10 working days for us to process your replacement buss pass application. If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. Using your disabled persons bus pass. Jadu. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . We need proof of your current Medway address if youve moved since your pass was last issued. If you are a member of the press or media and have a query, please send an email to communications@liverpoolcityregion-ca.gov.uk where a member of our Communications Team will contact you back directly. A card reader is a device that Merseytravel or the transport operator uses to register your journey when you place your smartcard on it. We are sorry for any inconvenience caused. A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. The police will give you this number when you report the theft. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. Passports, driving licences and parking Blue Badges, along with older and disabled people's bus passes are among the types of photo ID people can show to be allowed to vote under the Election Act 2022. If you change address it is your responsibility to inform TfGM. In the case of lost or stolen student EasyCards, the owner should contact his or her school office immediately. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. Please try again. In the past we have not charged for one of these passes, but from 1st April 2022 there will be a one-off charge of 10 for the concessionary travel pass. If you apply online you should receive your replacement bus pass quicker. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. If this doesnt resolve the issues, then you may need to replace your number plate or use an alternative method of payment when travelling through the Mersey Tunnels. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. 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